Terms & Conditions - Pilcrow Marketing

Effective date: August 22, 2026

These Terms and Conditions (“Terms”) govern your access to and use of pilcrowmarketing.net and the classes, templates, guides, workbooks, downloads, advertising opportunities, and other products or services offered by Pilcrow Marketing LLC (“Pilcrow Marketing,” “we,” “us,” or “our”).

By visiting our website, creating an account, making a purchase, enrolling in a class, purchasing advertising, submitting materials for publication, or using any of our products or services, you agree to these Terms. If you do not agree to these Terms, do not use our website, products, or services.

Eligibility

Our website, products, and services are intended for adults.

You must be at least 18 years old and legally capable of entering into a binding agreement to create an account, make a purchase, enroll in a class, or purchase advertising. By using our website or purchasing a product or service, you represent that you meet these requirements.

Accounts

Certain features, purchases, or classes may require you to create an account.

You agree to provide accurate, current, and complete information when creating and maintaining your account. You are responsible for safeguarding your login credentials and for all activity conducted through your account.

You may not share your account credentials or allow another person to access paid products or classes through your account.

Please notify us promptly at admin@pilcrowmarketing.net if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or terminate an account that contains inaccurate information, violates these Terms, compromises website security, or is used to provide unauthorized access to our products or services.

Products and Services

Pilcrow Marketing may offer:

Self-paced classes.
Templates.
Guides.
Workbooks.
Downloadable resources.
Advertising and promotional opportunities.
Other educational, marketing, or digital products and services.

Product descriptions, features, prices, and availability may change at any time. We make reasonable efforts to describe our products and services accurately, but we do not guarantee that every description, image, price, or other piece of website content will always be complete, current, or error-free.

We reserve the right to correct errors, update information, limit quantities, discontinue a product or service, or cancel an order affected by an obvious pricing or listing error. If we cancel a paid order, we will issue an appropriate refund.

Purchases and Payment

Prices are displayed in United States dollars unless otherwise stated.

Payments are processed through WooPayments and Stripe. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges.

You are responsible for any taxes, fees, or other charges that apply to your purchase. Applicable taxes may be calculated and added during checkout.

We may refuse or cancel an order when we reasonably suspect fraud, unauthorized activity, a payment error, abuse of a promotion, or a violation of these Terms.

Digital Product License

When you purchase a template, guide, workbook, download, or other digital product, you receive a limited, revocable, nonexclusive, nontransferable license to use that product for your own personal or internal business purposes.

Your purchase does not transfer ownership of the product or its intellectual-property rights to you.

Unless a product page or separate license expressly states otherwise, you may not:

Copy or distribute the product to another person.
Share product files, download links, or account access.
Resell, sublicense, publish, or redistribute the product.
Upload the product to a shared drive, membership library, marketplace, or public website.
Claim the product or its contents as your own original work.
Use the product to create a competing template, guide, workbook, class, or resource.
Remove copyright, trademark, attribution, or ownership notices.
Use the product for unlawful, misleading, or infringing purposes.

You may modify a purchased template or workbook for your own use. However, modifying a product does not give you ownership of the original product, its underlying structure, or its protected content.

Unless we provide written permission or a product-specific license permitting it, you may not distribute editable files or substantially reproduce our materials for clients, customers, students, employees, or other third parties.

Class Access and License

Enrollment in a Pilcrow Marketing class provides a limited, personal, nonexclusive, nontransferable right to access and use the class for your own education.

Class enrollment is limited to the purchaser. You may not share your login credentials, class videos, downloads, worksheets, recordings, lesson text, or other class materials with another person.

You may not record, reproduce, republish, teach, sell, distribute, or create derivative training materials from any portion of a class unless we provide written permission.

We may update, reorganize, replace, or remove individual lessons, resources, or features when reasonably necessary to maintain or improve a class.

Lifetime Access

When a product or class is described as including “lifetime access,” this means you may access it for as long as Pilcrow Marketing continues to own, operate, support, and make that product or class available through its website or platform.

“Lifetime access” does not mean the lifetime of the purchaser, and it does not guarantee that a particular website, platform, product, class, instructor, feature, file format, or technology will remain available indefinitely.

We may discontinue or materially change a product or class because of legal requirements, security concerns, platform changes, business closure, technical limitations, loss of necessary rights, or other circumstances outside our reasonable control.

When practical, we may provide notice or an opportunity to download eligible materials before permanently discontinuing access. We cannot guarantee continued access to third-party platforms or services.

You are responsible for downloading and securely retaining any purchased files that are made available for download.

Refunds for Templates, Guides, Workbooks, and Other Downloads

Because digital products can be accessed, copied, or downloaded immediately, purchases of templates, guides, workbooks, and other downloadable products are final once the product has been accessed or downloaded.

We may provide a replacement file, technical assistance, or a refund when:

You were charged more than once for the same purchase.
The file is corrupted or cannot be opened and we cannot provide a working replacement.
You received the wrong product and we cannot provide the correct product.
The product materially differs from its description.

You must contact admin@pilcrowmarketing.net within seven calendar days of the purchase and include the email address used for the order, the product name, and a description of the problem.

A change of mind, failure to use the product, lack of compatible software, or failure to review the product description does not ordinarily qualify for a refund.

Nothing in this section limits any non-waivable consumer rights or remedies available under applicable law.

Refunds for Classes

You may request a refund for a self-paced class within seven calendar days of purchase only if you have not accessed the class materials.

A class is considered accessed when you open a lesson, stream or view class content, or download any class resource.

Once class materials have been accessed, the purchase is final except when:

You were charged more than once for the same class.
A technical problem within our control prevents access and we cannot correct it.
You received access to the wrong class and we cannot provide the class you purchased.
The class materially differs from its description.

To request a refund, email admin@pilcrowmarketing.net within the applicable period. Include the email address used for the purchase, the name of the class, and the reason for the request.

Failure to complete a class, dissatisfaction with personal progress, or lack of time to participate does not ordinarily qualify for a refund.

Nothing in this section limits any non-waivable consumer rights or remedies available under applicable law.

Refund Processing

Approved refunds will generally be returned to the original payment method. Processing time may depend on WooPayments, Stripe, your financial institution, and other payment-service providers.

We are not responsible for delays caused by a bank, card issuer, payment processor, or other financial institution after we submit an approved refund.

Affiliate Links

Our website, emails, classes, guides, workbooks, social media, and other content may contain affiliate links.

An affiliate link is a link that may allow Pilcrow Marketing to receive a commission or other compensation if you click the link, make a purchase, register for a service, or complete another qualifying action. Unless otherwise stated, using an affiliate link does not increase the price you pay.

Pilcrow Marketing may participate in affiliate programs operated by retailers, software providers, service providers, course platforms, and other businesses. Our affiliate relationships may change over time.

When content contains affiliate links, we will provide an appropriate disclosure with or near the affected content. You should assume that a link identified as an affiliate link may financially benefit Pilcrow Marketing.

Affiliate compensation does not guarantee a positive review, recommendation, ranking, or mention. We aim to make recommendations based on our honest opinions, experience, editorial judgment, or assessment of relevance to our audience.

However, you are responsible for evaluating whether a third-party product or service is appropriate for you. A recommendation or affiliate link does not constitute a warranty, endorsement of every claim made by the third party, or guarantee of your results.

Prices, availability, features, promotions, and policies on third-party websites can change without notice. The third-party seller—not Pilcrow Marketing—is responsible for fulfilling purchases made through its website unless Pilcrow Marketing is expressly identified as the seller.

When applicable to content containing Amazon affiliate links, the following disclosure applies:

As an Amazon Associate I earn from qualifying purchases.

Advertising and Sponsored Content

Pilcrow Marketing may accept payment, products, services, access, discounts, or other compensation in connection with advertising, sponsorships, promotional placements, reviews, demonstrations, or other content.

Advertiser Responsibilities

If you purchase advertising, sponsored content, or another promotional service, you agree to provide complete, accurate, and timely information and materials.

You represent and warrant that:

You own or have permission to use and authorize Pilcrow Marketing to use all submitted text, images, logos, videos, book covers, trademarks, links, claims, testimonials, and other materials.
Your materials do not infringe another person’s copyright, trademark, privacy, publicity, contractual, or other rights.
Your claims are truthful, accurate, substantiated when required, and not misleading.
Your product, service, website, and promotion comply with applicable laws and platform rules.
Your links are functional and lead to the intended destination.
You have disclosed any material terms, restrictions, eligibility requirements, or recurring charges associated with your offer.

You grant Pilcrow Marketing a limited, nonexclusive, worldwide, royalty-free license to use, reproduce, resize, crop, format, adapt, display, and distribute submitted materials as reasonably necessary to create and deliver the purchased advertising or sponsored content.

This license lasts for the period reasonably necessary to perform, document, archive, and promote the applicable campaign. You retain ownership of your original materials.

You are responsible for reviewing proofs or confirming campaign information by any stated deadline. Delays, errors, or missed publication dates caused by incomplete, inaccurate, late, or nonresponsive submissions may not qualify for a refund.

Advertising Acceptance and Removal

Pilcrow Marketing reserves the right to reject, edit, postpone, suspend, or remove advertising or sponsored content that:

Conflicts with our audience, brand standards, or editorial policies.
Contains unlawful, deceptive, unsubstantiated, infringing, or offensive material.
Creates a security or reputational risk.
Violates a third-party platform’s rules.
Differs materially from what was described when the placement was approved.
Promotes a product, service, or practice we determine is unsuitable for our website or audience.

If we reject a paid placement before publication for reasons unrelated to the advertiser’s violation of these Terms, we will provide an appropriate refund.

If we remove or cancel a placement because the advertiser supplied unlawful, misleading, infringing, or materially inaccurate information, or otherwise violated these Terms, a refund may not be available.

Editorial Content and Opinions

Unless content is expressly identified as coming from an advertiser or another contributor, opinions expressed by Pilcrow Marketing reflect our own editorial judgment.

References to a company, product, service, book, author, publisher, platform, or resource do not necessarily mean that Pilcrow Marketing has a paid relationship with that party.

We are not required to provide favorable coverage in exchange for receiving a free product, review copy, demonstration, temporary access, discount, or other benefit.

We may decline to publish a review, recommendation, advertisement, or submitted item. Unless expressly agreed otherwise in writing, payment for advertising does not purchase editorial coverage outside the specific paid placement.

Educational Information and Results

Our products and classes provide educational information and general resources. They are not a substitute for legal, financial, tax, medical, or other licensed professional advice.

Although we aim to provide useful and accurate information, we do not guarantee any particular personal, professional, financial, marketing, sales, business, or educational result.

Your results depend on many factors outside our control, including your circumstances, decisions, effort, experience, industry, audience, market conditions, and implementation.

Testimonials, examples, case studies, and illustrations describe individual experiences or hypothetical situations. They do not guarantee that you will achieve the same or similar results.

You are responsible for evaluating information and deciding whether and how to use it.

Intellectual Property

The website and its contents—including text, graphics, branding, logos, class materials, videos, templates, guides, workbooks, downloads, designs, layouts, and other original materials—are owned by or licensed to Pilcrow Marketing and are protected by intellectual-property laws.

Pilcrow Marketing grants you only the limited usage rights expressly stated in these Terms or in a product-specific license.

“Pilcrow Marketing” and associated names, branding, and logos may not be used without our prior written permission.

Acceptable Use

You agree not to:

Use the website, products, or services for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to an account, server, system, or restricted content.
Interfere with the operation, security, or availability of the website.
Upload or transmit malware, malicious code, or harmful content.
Scrape, harvest, copy, or systematically extract website content or data without permission.
Circumvent access controls, download restrictions, or security measures.
Use another person’s account or payment information without authorization.
Share, resell, reproduce, or distribute protected products or class materials.
Use our content to train, develop, or improve an artificial-intelligence model or automated content system without written permission.
Misrepresent your relationship with Pilcrow Marketing.
Violate another person’s intellectual-property, privacy, or legal rights.

Third-Party Services and Links

Our website may use or link to third-party services, including retailers, affiliate partners, payment processors, website platforms, email providers, scheduling services, analytics providers, advertising platforms, and other online resources.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for the availability, content, security, accuracy, fulfillment, pricing, or practices of third-party websites or services.

Your use of or purchase from a third-party service is at your own discretion and risk. Questions, returns, refunds, or disputes concerning a purchase made from a third-party seller must ordinarily be directed to that seller.

Availability and Website Changes

We do not guarantee that the website, an account, or any product, class, advertisement, or service will always be available without interruption, delay, or error.

We may perform maintenance, correct technical problems, update features, change service providers, or temporarily restrict access when reasonably necessary.

We may modify or discontinue free website features at any time. Paid access is also subject to the provisions regarding lifetime access, discontinuation, refunds, and applicable consumer rights contained in these Terms.

Account Suspension and Termination

We may suspend or terminate access to the website, an account, product, or class if we reasonably believe you have:

Violated these Terms.
Shared paid content or account access without permission.
Engaged in fraud, abuse, or unlawful conduct.
Threatened the security or operation of our website.
Infringed our rights or the rights of another person.

When permitted by law, termination for a material violation may occur without a refund.

Provisions that by their nature should continue after termination—including intellectual-property restrictions, disclaimers, limitations of liability, indemnification obligations, and dispute provisions—will remain in effect.

Disclaimer of Warranties

To the fullest extent permitted by law, the website, products, classes, advertising opportunities, and services are provided “as is” and “as available.”

Pilcrow Marketing disclaims all warranties that may legally be disclaimed, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.

We do not warrant that the website or any product, class, advertisement, or service will be uninterrupted, error-free, completely secure, compatible with every device or software program, or suitable for every purpose.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Pilcrow Marketing LLC and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the website, a product, a class, advertising, sponsored content, these Terms, or your use of any information or material.

This includes loss of revenue, profits, business opportunities, data, goodwill, anticipated savings, advertising performance, or audience reach.

To the fullest extent permitted by law, Pilcrow Marketing’s total liability for a claim related to a purchased product, class, advertisement, or service will not exceed the amount you paid to Pilcrow Marketing for the specific product, class, advertisement, or service giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Pilcrow Marketing LLC and its owners, employees, contractors, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from:

Your unlawful or unauthorized use of the website, products, or services.
Your material violation of these Terms.
Your infringement of another person’s rights.
Content, advertising materials, or other materials you submit.
False, misleading, unsubstantiated, unlawful, or infringing claims or materials you provide for publication.

This obligation does not apply to the extent a claim was caused by Pilcrow Marketing’s own unlawful conduct.

Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that you have had an opportunity to review the Privacy Policy.

Informal Dispute Resolution

Before filing a legal claim related to these Terms, the website, a purchase, a product, a class, advertising, or sponsored content, you and Pilcrow Marketing agree to make a good-faith effort to resolve the dispute informally.

To begin this process, email admin@pilcrowmarketing.net with the subject line Notice of Dispute. Include your name, the email address associated with your account or purchase, a description of the dispute, and the resolution you are requesting.

The parties will have 30 days after receipt of the notice to attempt to resolve the dispute. Either party may proceed with an available legal remedy if the dispute is not resolved during that period.

This section does not prevent either party from seeking urgent temporary or injunctive relief when reasonably necessary to prevent immediate harm.

Governing Law and Courts

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any legal proceeding that is not resolved informally will be brought in a state or federal court with appropriate jurisdiction in New York, unless applicable consumer law requires otherwise.

You and Pilcrow Marketing consent to the jurisdiction of those courts to the extent permitted by law.

Changes to These Terms

We may update these Terms periodically to reflect changes to our website, products, services, advertising practices, business practices, or legal obligations.

When we update the Terms, we will post the revised version on this page and change the effective date.

Changes apply prospectively from the updated effective date. If a change materially affects an existing paid purchase, we will provide additional notice when required by law.

Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed if necessary. The remaining provisions will continue in effect.

No Waiver

If Pilcrow Marketing does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only when it is made in writing by an authorized representative of Pilcrow Marketing.

Entire Agreement

These Terms, together with our Privacy Policy and any product-specific, class-specific, campaign-specific, advertising, or licensing terms presented at purchase, form the entire agreement between you and Pilcrow Marketing regarding the website, products, classes, advertising, and services covered by them.

Specific written terms control only when they expressly state that they replace or modify a provision of these Terms.

Contact Us

If you have questions about these Terms, contact:

Pilcrow Marketing LLC

Website: pilcrowmarketing.net

Email: admin@pilcrowmarketing.net