Privacy Policy

Effective date: August 22, 2026

Pilcrow Marketing LLC (“Pilcrow Marketing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, join our email list, contact us, purchase a product, or enroll in a class.

This policy applies to Pilcrow Marketing’s website and its classes, templates, guides, workbooks, and other digital products and services. It does not apply to third-party websites or services that maintain their own privacy policies.

Information We Collect

Information You Provide

Depending on how you use our website, you may provide us with:

• Contact information, such as your name and email address.

• Account information, such as your username, password, profile details, and account preferences.

• Purchase information, such as the products or classes you purchase, transaction details, billing information, and order history.

• Class information, such as enrollment, class access, progress, and completion information.

• Marketing preferences, including whether you want to receive emails from us and your areas of interest.

• Communications, including information you submit through contact forms or send to us by email.

Please do not submit sensitive personal information through a contact form or email unless it is necessary for your request.

Payment Information

Payments are processed through WooPayments and Stripe. These payment providers collect and process payment-card and billing information according to their own privacy policies and security practices.

Pilcrow Marketing does not directly store complete payment-card numbers.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect information such as:

• Your IP address and approximate location.

• Browser, device, and operating-system information.

• Pages viewed, links clicked, referring pages, and time spent on the website.

• Account, purchase, and class interactions.

• Email opens and link clicks.

• Cookie identifiers and similar online identifiers.

How We Use Information

We may use personal information to:

• Operate, maintain, secure, and improve our website.

• Create and manage user accounts.

• Process purchases and provide access to digital products and classes.

• Track class enrollment, access, progress, and completion.

• Respond to questions, support requests, and contact-form submissions.

• Send newsletters, product updates, educational content, and promotional messages when permitted.

• Personalize content and measure website, email, and marketing performance.

• Detect fraud, misuse, security incidents, and technical problems.

• Maintain business, tax, accounting, and transaction records.

• Comply with legal obligations and enforce our terms and policies.

Email Communications

If you join our email list, we may send you newsletters, marketing messages, product announcements, class information, and related content.

We use MailerLite to manage email subscriptions. We may use information such as your signup source, stated interests, email opens, and link clicks to understand engagement and improve our communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in an email.

We may still send non-promotional messages that are necessary to administer an account, purchase, class enrollment, or customer-service request.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand how visitors use the website, measure campaign performance, and provide or measure advertising.

These technologies may be provided by services such as Google Analytics, Google Ads, Meta, Pinterest, and TikTok. They may collect online identifiers, device information, browsing activity, interactions with our website, and information about the pages or products you view.

Depending on your location and the technology involved, these providers may combine information collected through our website with information they receive from other websites or services.

You can control some cookies through your browser settings and, when available, through the cookie-preference controls on our website. Blocking certain cookies may affect website features. You may also be able to adjust advertising preferences through the applicable advertising provider.

How We Disclose Information

We may disclose personal information to the following categories of recipients:

• Website and hosting providers: Providers that support WordPress, Elementor, website hosting, security, and technical operations.

• Commerce and payment providers: Including WooCommerce, WooPayments, and Stripe.

• Class and account providers: Including Academy LMS and related website tools.

• Email providers: Including MailerLite.

• Scheduling providers: Including TidyCal.

• Analytics and advertising providers: Including Google, Meta, Pinterest, and TikTok.

• Professional advisers and contractors: Individuals or organizations that need information to perform services for us and are expected to protect it.

• Government authorities or other parties: When disclosure is required by law or reasonably necessary to protect legal rights, safety, and security.

• A successor or transaction participant: In connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

Sale or Sharing of Personal Information

Pilcrow Marketing does not sell or rent personal information for money.

However, our use of advertising pixels, cookies, and similar technologies may involve disclosing online identifiers and browsing activity to advertising partners. Some privacy laws may define this activity as a “sale,” “sharing,” or targeted advertising even when no money is exchanged.

Where applicable law gives you the right to opt out of these activities, you may use the cookie-preference controls available on our website or email admin@pilcrowmarketing.net.

We will process eligible requests as required by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to provide the website, products, classes, accounts, and communications described in this policy.

We may retain certain information for a longer period when necessary to maintain transaction records, satisfy tax and accounting requirements, prevent fraud, resolve disputes, comply with legal obligations, or enforce our agreements.

Retention periods may vary based on the type of information, why it was collected, and applicable legal requirements. Information may remain in routine backups for a limited period after it is removed from active systems.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. We cannot promise absolute security.

Your Choices and Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request that we:

• Confirm whether we process your personal information.

• Provide access to or a copy of certain personal information.

• Correct inaccurate personal information.

• Delete certain personal information.

• Provide certain information in a portable format.

• Honor an applicable opt-out right related to targeted advertising, sale, or sharing.

You may also unsubscribe from marketing emails, adjust your browser or cookie settings, and update certain information through your account.

To submit a privacy request, email admin@pilcrowmarketing.net with the subject line Privacy Request.

Please describe your request and provide enough information for us to locate the relevant records. We may need to verify your identity before completing a request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Third-Party Websites and Services

Our website may link to or integrate with third-party websites and services.

We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information to them.

Children’s Privacy

Pilcrow Marketing is intended for adults and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, email admin@pilcrowmarketing.net so we can review and, when appropriate, delete it.

United States Operations

Pilcrow Marketing is based in the United States and does not actively market its products or services outside the United States.

If you access our website from another country, your information may be transferred to and processed in the United States and other locations where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations.

When we make changes, we will post the revised policy on this page and update the effective date. If a change materially affects how we use previously collected personal information, we will provide additional notice when required by law.

Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Pilcrow Marketing LLC

Email: admin@pilcrowmarketing.net